Guntur Global Media

Cookie Policy

This Cookie Policy explains how cDoc uses cookies and similar technologies when you visit or use our SaaS automation platform and related services.

GDPR Compliant CCPA Ready Minimal Tracking No Advertising

This Cookie Policy explains how Guntur Global Media, the owner and operator of the cDoc SaaS platform ("cDoc", "we", "us", or "our"), uses cookies and similar technologies when you visit or use our website and services.

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

Cookie Consent Simulation

This is a simulation of the cookie consent banner you would see when visiting cDoc. In practice, this banner appears to users from jurisdictions requiring cookie consent.

Cookie Preferences

We use cookies to enhance your experience. Essential cookies are required for the site to function. You can manage your preferences below.

1

What Are Cookies?

Definition

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. Cookies help websites function properly, improve user experience, and provide analytical insights.

Similar technologies include:

  • Local Storage: Stores data locally in your browser
  • Session Storage: Temporary storage during a browser session
  • Tracking Pixels: Tiny transparent images used for tracking
  • Web Beacons: Small electronic files embedded in websites or emails

Cookie Duration

Session Cookies

Temporary cookies that are deleted when you close your browser. Used for maintaining your session and ensuring security during a single browsing session.

Duration: Browser session only

Persistent Cookies

Cookies that remain on your device until they expire or you delete them. Used for remembering preferences and settings across multiple sessions.

Duration: Up to 2 years (varies by cookie)

How Cookies Work

1. Storage

Cookies are stored in your browser when you visit our site

2. Transmission

Your browser sends cookies back with each request to our servers

3. Recognition

Our servers recognize you and personalize your experience

2

How We Use Cookies

cDoc uses cookies and similar technologies for specific, limited purposes that enhance your experience while respecting your privacy.

Service Functionality

Ensure the Service functions correctly by maintaining your session, remembering your actions, and preserving your preferences.

Authentication & Security

Authenticate users, maintain secure sessions, prevent fraud, and protect against unauthorized access.

Performance Analytics

Analyze usage patterns to improve performance, reliability, and user experience through aggregated, anonymized data.

Preferences & Settings

Remember your language preferences, account settings, UI customizations, and other personalized configurations.

Load Balancing

Distribute user requests across servers to ensure optimal performance and prevent overload.

Error Monitoring

Detect and diagnose technical issues, errors, and performance problems to maintain service reliability.

What We Don't Do with Cookies

No Advertising Cookies

We do not use cookies for targeted advertising or behavioral profiling

No Data Resale

We do not sell cookie data or allow third-party advertising networks

No Cross-Site Tracking

Our cookies are first-party only and not used across other websites

No Fingerprinting

We do not use browser fingerprinting or similar invasive techniques

Legal Basis for Cookie Usage

Contractual Necessity

Essential cookies required to provide the service you requested

Legitimate Interests

Cookies for security, fraud prevention, and basic functionality

Consent

Non-essential cookies where required by law (GDPR, etc.)

3

Types of Cookies We Use

5

Third-Party Cookies

Some cookies may be set by third-party services that we use to operate and improve our platform. These services are carefully selected for their commitment to privacy and security.

Analytics Services

Google Analytics (anonymized)

Helps us understand usage patterns

Hosting Providers

AWS, Cloudflare

Essential infrastructure cookies

Error Monitoring

Sentry, LogRocket

Identifies and fixes technical issues

Payment Processors

Lemon Squeezy, Stripe

Secure payment processing

Third-Party Data Processing

These third parties process data in accordance with:

  • Their own privacy policies and terms of service
  • Contractual obligations with cDoc including data protection requirements
  • Applicable data protection laws (GDPR, CCPA, etc.)

No Advertising Cookies

We do not allow third-party advertising cookies, tracking pixels, or other advertising technologies on our platform. We do not participate in ad networks or data brokerage arrangements.

Third-Party Privacy Policies

You can review the privacy policies of our key third-party service providers:

Google Analytics

Privacy Policy

AWS (Amazon)

Privacy Policy

Cloudflare

Privacy Policy
6

Cookies in Integrations

cDoc integrates with various third-party platforms to provide automation functionality. It's important to understand how cookies are used (or not used) in these integrations.

Integrated Platforms

HubSpot

CRM Platform

Asana

Project Management

Monday.com

Work OS

Xero

Accounting

OAuth Token-Based Authentication

Integration access is handled via secure OAuth tokens, not cookies. When you connect a third-party platform to cDoc:

  • You grant permissions through the platform's OAuth flow
  • We receive an access token (not cookies) to make API calls
  • Tokens are encrypted and stored securely in our database
  • Tokens expire and can be revoked at any time

Platform-Specific Cookies

When you use integrated platforms directly (not through cDoc), those platforms may set their own cookies according to their privacy policies. cDoc does not control or have access to these cookies.

For example, when you visit HubSpot.com directly, HubSpot may set cookies for their own purposes. These are governed by HubSpot's privacy policy, not cDoc's.

Your Control Over Integrations

Disconnect Any Time

You can disconnect integrations at any time through your cDoc dashboard

Revoke Permissions

You can revoke cDoc's access directly in the connected platform's settings

Audit Access

Review which permissions cDoc has been granted in each connected platform

7

Managing Cookies

You have several options for managing cookies on our platform. However, please note that disabling certain cookies may affect the functionality of the Service.

7.1 Browser Controls

Most browsers allow you to control cookies through their settings. Common browser controls include:

View Cookies

See which cookies are stored on your device

Delete Cookies

Remove existing cookies from your device

Block Cookies

Prevent websites from storing cookies

Set Alerts

Receive notifications before cookies are stored

Browser-Specific Instructions

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Safari

Preferences → Privacy → Cookies and website data

Firefox

Options → Privacy & Security → Cookies and Site Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

Important Considerations

  • Disabling essential cookies will prevent you from logging in or using the Service
  • Blocking all cookies may cause the Service to malfunction or become inaccessible
  • Deleting cookies will log you out and remove your preferences
  • Browser settings affect all websites, not just cDoc

Additional Management Options

Regular Deletion

Regularly clear cookies from your browser to remove accumulated data

Private Browsing

Use incognito/private mode to prevent cookie storage across sessions

Browser Extensions

Use privacy-focused extensions for granular cookie control

9

International Users

As a global SaaS platform serving customers worldwide, we ensure our cookie practices comply with data protection laws in all jurisdictions where we operate.

European Union

GDPR & ePrivacy Directive

Consent required for non-essential cookies

United Kingdom

UK GDPR & PECR

Similar to EU with UK-specific guidance

United States

CCPA/CPRA

Opt-out rights for "sale" of personal information

Other Regions

Local Compliance

Australia, Canada, Brazil, etc.

International Data Transfers

Cookies may be processed in multiple jurisdictions. We apply appropriate safeguards:

  • Standard Contractual Clauses (SCCs) for EU/UK transfers
  • Binding Corporate Rules for intra-group transfers
  • Adequacy decisions where applicable
  • Additional technical and organizational measures

Jurisdiction-Specific Requirements

Australia

Compliant with Privacy Act 1988 and Australian Privacy Principles

Canada

Compliant with PIPEDA and provincial privacy laws

Brazil

Compliant with LGPD (Lei Geral de Proteção de Dados)

Japan

Compliant with APPI (Act on Protection of Personal Information)

Note for International Users

By using our Service from outside your home jurisdiction, you acknowledge that your cookie data may be transferred to, stored, and processed in countries with different data protection laws than your country of residence. We implement appropriate safeguards to protect your data regardless of where it is processed.

10

Cookie Retention Periods

Cookies have different lifespans depending on their purpose. Below are the standard retention periods for cookies used by cDoc.

Cookie Type Typical Duration Maximum Duration Renewal
Session Cookies
Browser session Until browser closed New session
Essential Persistent
30 days 1 year Auto-renewed
Functional
90 days 1 year User interaction
Analytics
24 hours to 2 years 2 years Auto-renewed
Security
Session to 30 days 30 days Auto-renewed
Consent Preferences
1 year 1 year User consent renewal

Factors Influencing Cookie Duration

User Activity

Active users may have cookies renewed more frequently

Security Requirements

Security cookies may have shorter durations for safety

Legal Compliance

Retention periods align with data protection laws

Cookie Expiration & Deletion

Cookies are automatically deleted when they expire. You can also manually delete cookies at any time through your browser settings. When cookies are deleted:

  • You will be logged out of your cDoc account
  • Your preferences and settings will be reset
  • New cookies will be set on your next visit
  • You may need to reconfigure your cookie preferences
11

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

Notification of Changes

Material changes will be communicated through:

  • Email notification to account administrators
  • In-app notifications within the cDoc platform
  • Updated version posted on our website with clear revision date
  • Cookie consent banner updates for new cookie types

Policy History

We maintain a version history of this Cookie Policy. Previous versions are available upon request.

Current Version

Effective: December 27, 2025 | Version: 2.0

Previous Version

Effective: June 15, 2024 | Version: 1.2

Your Continued Use

Your continued use of the Service after any changes to this Cookie Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should:

  • Adjust your cookie preferences through our cookie settings
  • Disable non-essential cookies in your browser
  • Discontinue using the Service if changes are unacceptable

Review Period

For material changes that expand our use of cookies or reduce your control, we will provide at least 30 days' notice before the changes take effect, giving you time to review the changes and adjust your preferences accordingly.

12

Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us using the information below.

Company Information

Legal Entity: Guntur Global Media

Brand: cDoc

Data Protection Officer: privacy@gunturglobalmedia.com

Website: gunturglobalmedia.com

Response Time: We aim to respond to all inquiries within 30 days

Cookie preferences saved

Cookie Settings

Essential Cookies

Required for authentication, security, and core functionality

Functional Cookies

Remember your preferences and settings

Analytics Cookies

Help us understand how you use cDoc